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MAY COLLABORATIONS: BNHA & TOUKEN RANBU
Please contact us at any time for any questions or concerns you may have, thank you!

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BISHIEBOX - GENERAL POLICY

!!!PLEASE DO NOT!!!

Make an order with a mix of our monthly BishieBox, in-stock, and pre-order items. The release dates are very different and we will cancel your order if it contains items from both sections. If you wish to pre-order any items please make a separate purchase. By making a free customer account on our website you are able to keep track of all your orders. This includes BishieBox order, in-stock order, or pre-order. If you have further questions please contact us at any time.

PAYMENT & ITEMS INCLUDED

  • WHAT CURRENCY WILL I BE CHARGED IN, AND WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

All orders will be processed in U.S Dollars. We accept Visa, MasterCard, American Express, Discover, PayPal and any other major credit or debit card.

  • WHAT KIND OF ITEMS ARE INCLUDED INSIDE THE MONTHLY BISHIEB❤X?

BISHIEB❤X may vary from Kuji (lottery) base, event, or Japanese anime store goods. Such as small figures, towels, plushies, bags, posters, folders, rubber straps, key-chains, acrylic charms, yaoi doujinshi/manga in Japanese (not English) when you chose the Yaoi option, and much more. Every month items will change and the type of items you may receive will also change depending on the monthly specials we add.

BIRTHDAY GIFT OPTION

  • HOW DO I CLAIM MY SMALL FREE BIRTHDAY GIFT DURING MY BIRTH MONTH?

In order to claim a small birthday gift with your box your birth date has to be on the same month as that box you're pre-ordering. For example if your birthday is on the month of January you must pre-order the January box. Remember we open pre-orders for each box a month in advance, please check the pre-order box month before claiming your gift. If you claim your birthday gift on a different month from your birthday it will not be processed.

We do not be add free birthday gifts to boxes that are being pre-ordered for someone else, we apologize for the inconvenience. Birthday gifts can only be claimed once a year, and only on your birth month. We keep track on each customers birthday claim and we do not send multiple birthday gifts a year.

Birthday gifts are only included with the pre-order of our monthly boxes. Birthday gifts may not be claimed with any other purchase from our in-stock or pre-order section. If your birthday has passed we will be unable to send you a birthday gift, please insure that you're claiming your gift on the right month. 

  • WHAT KIND OF ITEMS CAN I GET AS MY FREE BIRTHDAY GIFT?

Gift items may vary from anime: accessories, small figures, key-chains, rubber straps, or any other small items that qualify. We do not accept specific gift.

SUBSCRIPTION & GIFT BOXES

  • DO YOU ACCEPT SUBSCRIPTIONS?

We no longer accept subscriptions due to the limitation of some exclusive event items we get from Japan. When you pre-order a box you will only be charged for that months box. You will not be automatically charged for any future boxes.

  • HOW MAY I SEND A GIFT BOX TO SOMEONE ELSE?

If you're pre-ordering a box for someone else please insure that the 'Shipping Address' matches the address of the person you're sending the box to, and that the 'Billing Address' matches your personal information. We strongly suggest adding a note in your pre-order upon check out to insure the box is being sent to the correct shipping address.